Refund policy
We want you and your pets to be happy. If something isn't right, we'll make it right.
The Hero Pass (₹99, one-time) is sold by Motion Mint Academy, and payments are processed by Razorpay.
7-day full refund
Within 7 days of buying the Hero Pass you can get a full refund if:
- your key doesn't work and we can't fix it, or
- you're simply not happy with it.
No long forms, no awkward questions.
How to ask for a refund
- Email within 7 days of paying.
- Include the email or phone number you paid with and your payment ID (it's on your receipt).
- We'll reply within 2 working days and send the refund through Razorpay, back to the way you paid. Banks usually take 5 to 7 working days to show it.
After a refund
Your Hero Pass key is no longer licensed for use, so please remove it from the app. The free version keeps working as before.
After 7 days
Still write to us. If something is broken, we'll help fix it, and we look at every request kindly.